At Syphoon ("we," "us," or "our"), your privacy is important to us. We are committed to protecting your personal information and ensuring that your privacy is respected. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our API and proxy services. By using our services, you agree to the terms outlined below.
1. Definitions
- 1.1 Syphoon provides APIs and proxy services for data extraction and related activities ("Services").
- 1.2 Client or You refers to any individual or organization using our Services.
- 1.3 Terms defined in our Terms and Conditionsapply to this Privacy Policy.
2. Information We Collect
We collect information to provide, maintain, and improve our Services. This may include:
2.1 Information You Provide- Account Information: When you sign up, we collect your name, email address, phone number, company details, and payment information.
- Billing Information: Payment details for processing transactions.
2.2 Automatically Collected Information- Log Data: This includes your IP address, browser type, device information, usage statistics, and access times.
- Cookies and Similar Technologies: Small files stored on your device to enhance your browsing experience and improve our services. You can manage cookie preferences in your browser settings.
2.3 Other Information- Communication Data: If you contact us, we may collect the contents of your communication for customer support and service improvement purposes.
3. How We Use Your Information
We use your data for the following purposes:
- To provide and manage our Services, including processing payments and delivering content
- To communicate with you, respond to inquiries, and provide customer support
- To improve, personalize, and enhance your experience with our platform and services
- For security, fraud prevention, and to protect our legal rights
- To comply with legal obligations, such as preventing unlawful activity
4. How We Protect Your Data
We implement industry-standard security measures, such as encryption and two-factor authentication, to protect your information. We restrict access to your data to authorized
5. Sharing Your Data
We do not sell your personal data. However, we may share your data under the following circumstances:
- Service Providers: With trusted third-party service providers (such as payment processors and analytics tools) who assist us in delivering our services, subject to confidentiality agreements.
- Legal Requirements: When required by law or in response to legal processes, such as court orders or subpoenas.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction.
6. Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:
- Fulfilling contractual obligations
- Complying with legal requirements (e.g., tax or financial reporting)
- Internal analytics and service improvement
7. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update or correct any inaccurate or incomplete data.
- Deletion: Request the deletion of your personal data, subject to applicable legal requirements.
- Opting Out: Opt-out of receiving marketing emails or communications.
- Cookies: You can manage cookies through your browser settings.
To exercise these rights, please contact us at support@syphoon.com.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Enhance functionality and performance of our website
- Understand user behavior through analytics tools
- Personalize content and ads to improve your experience
You can manage cookie preferences in your browser settings. Please note that disabling cookies may affect the functionality of our website.
9. International Data Transfers
We may transfer your data outside your country of residence to provide our Services. In such cases, we ensure that appropriate safeguards, such as standard contractual clauses, are in place to protect your data in compliance with applicable data protection laws.
10. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before providing any personal data.
11. Policy Updates
We may update this Privacy Policy from time to time. Significant changes will be communicated via email or posted on our website. Please review this Privacy Policy regularly to stay informed about how we protect your data.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Email: support@syphoon.com.
Address: 6th floor, The Meydan Hotel, Grandstand, Meydan Road, Nad Al Sheba, Dubai, U.A.E
We value your trust in Syphoon and are committed to handling your data responsibly.
